Bank12 Terms and Conditions — Please Read Before Use

Bank12 (hereinafter referred to as "we", "us", or "the Platform") is an online gaming and betting service provider. These Terms and Conditions apply to the use of the bank12 website (bank12.org) and its mobile application.

By accessing the bank12 platform, creating an account, or using any of our services, you are considered to have fully accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Bank12 reserves the right to update these Terms and Conditions at any time. We will notify you by email or platform notification before any changes come into effect. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

To use bank12 services, you must create a valid account. You are required to provide accurate and complete information during registration. bank12 reserves the right to terminate any account found to have been registered with false or misleading information.

Account Registration Rules

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and ID number provided at registration must be valid and accurate.
• After account creation, bank12 reserves the right to conduct identity verification (KYC).
• Your registered mobile number and email address must be kept active at all times.
• You are responsible for keeping your account password confidential. Sharing it with any third party is strictly prohibited.

Account Security

Bank12 uses 256-bit SSL encryption to keep your account secure. Even so, your own vigilance is essential. If you notice any suspicious activity, contact our support team immediately.

To use bank12 services, you must meet the eligibility requirements listed below. If you do not meet these requirements, you are not permitted to use our platform.

• You must be at least 18 years of age. bank12 services are strictly prohibited for minors.
• You must be a legal citizen or resident of Bangladesh.
• You must be of sound mind and be using this service of your own free will.
• Individuals who have enrolled in a self-exclusion program are not permitted to create an account.
• Bank12 employees and their immediate family members are not eligible to participate in certain promotions.

All financial transaction rules on bank12 are detailed below. bank12 employs the highest standard of financial security measures to keep your funds safe.

Deposit Rules

• The minimum deposit amount is BDT 200.
• Deposits can be made via approved mobile banking services in Bangladesh, including Mobile Banking and Nagad.
• Your account balance will be updated as soon as the deposit is confirmed.
• Deposits must be made from a mobile banking account registered in your own name.
• Third-party deposits are strictly prohibited.

Withdrawal Rules

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Specific wagering requirements must be met before any bonus amount can be withdrawn.
• Withdrawals may be delayed if KYC verification has not been completed.

Bank12 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed. All bonus-related conditions are detailed here.

Welcome Bonus

• New members can receive a welcome bonus of up to 150% on their first deposit.
• To withdraw your welcome bonus, you must wager 15 times the bonus amount.
• The welcome bonus can only be claimed once.
• Wagering requirements must be met within 30 days of receiving a bonus.

Daily & Weekly Promotions

• Daily login rewards will be credited to your account automatically.
• Cashback offers are calculated every Monday based on the previous week's losses.
• To receive a referral bonus, the referred friend must successfully register and make a deposit.

Bank12 is committed to maintaining a fair and transparent gaming environment. All players must comply with the rules set out below. Violations of these Terms and Conditions may result in account termination.

General Gaming Rules

• All games use RNG (Random Number Generator) technology to ensure completely fair and unbiased outcomes.
• If a technical error affects a game result, bank12 reserves the right to void that round.
• Betting limits for each game are listed on the respective game page.
• All winnings and losses across any game will be reflected in real money.

Prohibited Activities

• Using any form of fraudulent software or bots.
• Exploiting bonuses through multiple accounts.
• Colluding with other players to manipulate the system.
• Using bank12 for money laundering or as a channel for illegal funds.
• Attempting to breach or circumvent the platform's security systems.

Bank12 believes gaming should be purely for entertainment. We want every user to enjoy gaming in a healthy and fun way. To support this, bank12 provides a range of responsible gaming tools.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You have the option to close your account temporarily or permanently.
• Cooling-Off Period: Option to take a gaming break ranging from 24 hours up to 30 days.
• Reality Check: You can set reminders to appear at regular intervals during play.
• Loss Limit: Your session can be set to end automatically once you reach a specified loss amount.

Bank12 is fully committed to protecting the privacy of your personal information. Any data we collect is used solely to provide and improve our services. We do not sell your information to third parties.

• All information collected during registration and verification is stored on secure servers.
• Full payment details are never stored — only transaction references are kept.
• Information may be disclosed to authorities when required by legal obligation.
• You can contact support at any time to view or update your information.

For more details, visit our Privacy Policy Read.

Bank12 may temporarily suspend or permanently close your account under the circumstances listed below. You will generally be notified before any such action is taken, though in serious cases immediate action may be required.

• Violation of any clause within these Terms and Conditions.
• Creating an account with false information or committing identity fraud.
• Involvement in fraudulent or suspicious gaming activity.
• Association with money laundering or any other illegal financial activity.
• If an account has been inactive for an extended period (more than 12 months).

If you have a dispute or complaint, please contact our customer service team first. We will do our best to respond within 48 hours. bank12 is committed to resolving all disputes fairly and promptly.

• For transaction-related disputes, please contact us with the transaction ID and date.
• For disputes regarding game outcomes, our technical team will review the relevant logs.
• If you are not satisfied with a decision made by bank12, you may pursue the matter through the applicable legal channels in Bangladesh.

Bank 12 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Users will be notified by email or platform notification at least 7 days before any changes take effect. In cases involving urgent legal or security-related updates, changes may take effect immediately.

Contact us for any questions or assistance:

• Email: [email protected]
• Support hours: daily from 9:00 AM to 11:00 PM (Bangladesh Time)
• Average Response Time: 2–6 hours